system


ireland and irish and rail and system and travelaehso on 26 Feb 2008 02:29 pm

It would seem I spoke too soon about Iarnród Éireann’s internet seat booking system. In practice you can reserve seats using this system but when you get onto the train there may be no indication to other passengers that the seats are reserved. This happened to us coming back from Galway to Dublin last Sunday and rather than arguing with the hen party that was already encamped in our seats we just moved to the next available seats.

We had the luxury of doing this because we were pretty early. Of course the seats we ended up in were probably reserved too so there were some very puzzled looks when later passengers arrived. The only explanation we could offer was that everyone else seemed to be sitting where they pleased. BTW, this wasn’t a one off - the last time we got a train back from Galway to Dublin the station we had also reserved seats but the staff instructed us to ‘just sit anywhere’.

Meanwhile, most of the station staff were busy loitering on the platform not caring less about the confusion and frustration throughout the train. Well done lads, great job, very helpful.

ireland and irish and rail and system and travelaehso on 21 Feb 2008 01:36 pm

Welcome to the 21st century Iarnród Éireann (Irish Rail). I have no idea how much tax money they have spent on developing their new seat reservation system but it is a welcome departure from queuing for an hour in Heuston Station in order to get a seat on an intercity train.

in fairness to them it now rivals most online airline check-in systems. Now if they could just find a few more trains or drop their charges a bit they might be able to complete their apparent aspirations to run a budget airline type business model. Oh, and they’ll also have to deal with those pesky unions.