Apple Support & 3rd Party SSL Certificates.

[Update: Fixed - the link to metrics.apple.com seems to have been updated to a correctly configured server, securemetrics.apple.com. Shame they didn't bother testing it before putting it live...]
Deciding to comment on the Apple Discussion about the Front Row DRM issue I’m having, I tried to log onto Apple Support and but my browser immediately warns that while trying to connect to https://metrics.apple.com it was presented with a certificate owned by *.112.207.net. 207.net, despite the alarm bells it might set off, is owned by Omniture (cookie monsters - read the privacy statement here, for what it’s worth)

Does anyone bother test this stuff before it goes live or is gathering those metrics far more important? If I am Joe Mac User and I want to log a support issue with Apple what would my reaction be? Umm, panic, followed by the old “should-I-shouldn’t-I” OK/Cancel button shuffle. Incredibly shoddy, for any commercial website, let alone the website of the shining light of computer usability.

Try it yourself.

Tuesday, June 20th, 2006 apple, https, internet, mac, security

2 Comments to Apple Support & 3rd Party SSL Certificates.

You are right - it is incredibly shoddy. Whilst using Firefox today I received the same warning message when accessing https://www.apple.com/support/

I do not receive a warning, however, for the same web address using Safari!

Jonathan Nicol on July 8th, 2006

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