Apple Support & 3rd Party SSL Certificates.
[Update: Fixed - the link to metrics.apple.com seems to have been updated to a correctly configured server, securemetrics.apple.com. Shame they didn't bother testing it before putting it live...]
Deciding to comment on the Apple Discussion about the Front Row DRM issue I’m having, I tried to log onto Apple Support and but my browser immediately warns that while trying to connect to https://metrics.apple.com it was presented with a certificate owned by *.112.207.net. 207.net, despite the alarm bells it might set off, is owned by Omniture (cookie monsters – read the privacy statement here, for what it’s worth)
Does anyone bother test this stuff before it goes live or is gathering those metrics far more important? If I am Joe Mac User and I want to log a support issue with Apple what would my reaction be? Umm, panic, followed by the old “should-I-shouldn’t-I” OK/Cancel button shuffle. Incredibly shoddy, for any commercial website, let alone the website of the shining light of computer usability.
You are right – it is incredibly shoddy. Whilst using Firefox today I received the same warning message when accessing https://www.apple.com/support/
I do not receive a warning, however, for the same web address using Safari!